Support

Support

We’re here to help coaches, fighters, and gyms get the most out of the app.

Contact support

Email: support@boxing-network.com

Response time: We aim to respond within 1–2 business days.

Best for: Account issues, bug reports, feature requests, billing questions.

Frequently asked questions

I found a bug or the app crashed. What should I do?

Email us with:

  • The email or name on your account
  • What you were trying to do
  • Your device model and iOS version
  • Screenshots if possible

How do I report incorrect or inappropriate profiles or gyms?

Email us with a link/screenshot and we’ll review it as soon as possible.

How does matchmaking work?

Coaches and fighters create profiles with weight, experience, and other details. The app helps surface compatible opponents and gyms so you can coordinate matchups and events more efficiently.

How are bout sheets generated?

Once matchups are confirmed in the app, they can be organized into events. The app then generates bout sheets automatically from your confirmed card details.

Is my data secure?

We use industry-standard practices to help protect your account and data. Do not share your login details with anyone. Contact us immediately if you suspect unauthorized access.

Feedback & feature requests

We’re actively improving Boxing Network. If you have ideas for new features or enhancements, email us with the subject line “Feature Request”.